Crash Services is looking for a capable and detail driven Office Manager to join the team. This is a key role where you will oversee operational administration, manage staff across both of their sites and ensure their systems, reporting, and safety practices are running smoothly. From vehicle fleet management to staff coordination and compliance oversight, you will be involved in the engine room of the business.

BENEFITS:

• Lead a supportive, high-performing team in a fast moving environment
• Make a difference in a company that values initiative and ownership
• Work across a wide variety of tasks-no day is the same
• Monday to Friday role with work life balance
• Be part of a company committed to safety, service, and professionalism

RESPONSIBILTIES:

• Lead and support daily operations and manage staff across two sites
• Maintain accurate vehicle fleet records (RUCs, COFs, disposals, stocktakes)
• Produce regular reports for internal use and external partners like NZ Police
• Ensure all job files are complete and ready for invoicing
• Manage vehicle impounds, SOP development, and operational documentation
• Provide backup across admin and dispatch as needed

SKILLS & EXPERIENCE:

• Proven experience managing people and overseeing daily operations
• A working knowledge of Health and Safety compliance (H&S qualification preferred)
• Health and Safety Level 5 qualification (preferred)
• Advanced user of MS365 including SharePoint, Outlook, Excel, and Word
• Highly organised, process driven, and detail focused
• Strong verbal and written communication skills; calm under pressure
• Customer service background and confidence handling sensitive issues

ABOUT CRASH SERVICES

Crash Services is a trusted, 24/7 tow, roadside assistance, and recovery provider serving Palmerston North, Levin, and the wider Manawatū-Horowhenua regions. They handle everything from vehicle breakdowns and accidents to impound releases and transports. With comprehensive insurance coverage, secure indoor storage monitored by CCTV, and a commitment to health & safety under the Tōtika standard, Crash Services ensures professional, prompt, and protective service.

Don't miss this opportunity to join the team as the Office Manager. Applications will be reviewed as they are received.

The recruitment for this role is being managed by PN Personnel. For more information, please feel free to contact Robyn Bills on 06 280 2401 or 0276999077.