We're on the lookout for a friendly and motivated Customer Service Representative to join a busy team on a 3 month contract, with the potential for extension. Starting on the 26 ^th of May 2025, the hours are 9am-5pm, Monday to Friday. The first month will be office-based, with the option to work from home two days per week after that. If you enjoy helping people and thrive in a fast paced environment, this could be a great opportunity for you!

Benefits

• Monday to Friday hours - (9am - 5pm) no weekends!
• $29 per hour + holiday pay
• Flexibility to work from home 2 days a week (after training)
• Supportive and welcoming team environment
• Central office location
• Opportunity to gain further experience in a professional setting

Responsibilities

• Answer incoming calls and assist customers with refund queries
• Log and manage customer interactions in the system
• Provide accurate information in a professional manner
• Escalate issues when needed to the appropriate team
• Support the wider team with general admin tasks

Skills and Experience

• Previous call centre or phone based customer service experience
• Confident communication skills, both verbal and written
• Tech savvy with the ability to pick up new systems quickly
• A team player with a positive attitude
• Strong attention to detail and time management skills

How to Apply

If you're ready to jump into a great role with a supportive team, apply now with your CV and a brief cover letter. Applications will be reviewed as they are received, so don't delay, apply today!

The recruitment for this role is being managed by PN Personnel. For more information, please feel free to contact Robyn Bills on 06 280 2401.