ABOUT THE ROLE:

We are seeking a diligent and empathetic Credit Controller to join the team at the Diocese of Palmerston North. In this role, you will be responsible for maintaining the integrity of the dues management system, ensuring timely collection of attendance dues, and building respectful relationships with families, schools, and parishes. Your strong communication skills and attention to detail will ensure the Diocese continues to support Catholic education effectively and compassionately.

BENEFITS:

• Work in a values driven, community focused organisation
• Make a real impact supporting Catholic education
• Supportive team culture and collaborative environment
• Opportunities for professional growth and skill development
• Central Palmerston North office location with free on site parking

RESPONSIBILTIES:

• Proactively contact families to collect attendance dues and arrange suitable payment plans.
• Maintain accurate debtor records and update the dues management system regularly.
• Respond to enquiries from families, schools, and parishes in a timely and professional manner.
• Liaise with schools to resolve unmatched records and ensure accurate enrolment data.
• Process payments, enrolments, and issue amended assessments as required.
• Support team operations, contribute to continuous improvements, and uphold Diocesan policies.

SKILLS & EXPERIENCE:

• Proven experience in credit control, debt collection, or accounts receivable
• High attention to detail and strong administrative skills
• Exceptional verbal and written communication skills
• Empathetic and professional approach when dealing with sensitive financial matters
• Confident using databases and Microsoft Office tools
• Experience working in education, community, or faith-based organisations is advantageous

ABOUT THE DIOCESE OF PALMERSTON NORTH

The Diocese of Palmerston North is a vibrant and diverse Catholic community, entrusted to the care of the Bishop. Spanning regions from northern Hawke's Bay to the west coast of Taranaki and down through Manawatū and the Wairarapa, the Diocese supports a range of parishes, schools, and ministries. Their mission is grounded in service, compassion, and connection - and their work supports the spiritual and educational life of thousands of families across the central North Island.

Don't miss this opportunity. Applications will be reviewed as they are received.

The recruitment for this role is being managed by PN Personnel. For more information, please feel free to contact Robyn Bills on 06 280 2401.