Veterinary Receptionist

Location : Administration & Customer Service | Listed : Friday, 18 May | Type : Contract + Full-time | Industry: Administration & Customer Service

Based in Palmerston North, operating for over 30 years, Cahill Animal Hospital is a leading veterinary clinic and is well known and respected within the Manawatu Region. Cahill Animal Hospital provides owners and their furry friends with medical and surgical care. On top of this they also have a grooming service, and stock pet food, treatments and accessories. The fact that they are open 7 days is evidence that the team are passionate and committed to what they do and the service they provide to their clients.

A position has become available to join the team in a front of house Receptionist role for a 12 month fixed-term period.

About the Role

This certainly isn’t your standard receptionist role as you will be the face of the company dealing with a variety of clients and their pets.

You will constantly be greeting clients, dealing with emotional situations and answering queries, so your interpersonal skills must be second to none, with empathy shining through in the tough situations.

Although Cahill Animal Hospital is open 7 days, you will only be working Tuesday to Friday from 8am-6pm.

You must be committed to the job, willing to learn the practices' computer systems, processes and about the products that are stocked in the Hospital for sale to clients.

This isn’t for the squeamish as from time-to-time animals will have little accidents in the waiting area, so you’ll need to be prepared to pick up the mop and clean up any messes.

Having an interest in animals would be advantageous and team-work is a must.

A sneak peek at the Duties

• Manage client bookings, answer queries and process payments
• Greet and welcome all clients into the Hospital
• Ensure all patient and client records are updated and maintained
• Product knowledge, placement and merchandising
• Dispensing medications
• Ensure the reception and waiting area is clean and tidy

Skills & Experience

• Exemplary interpersonal skills
• Strong work ethic
• Numerical astuteness
• Ability to think outside the square
• Dedication and professionalism
• Willingness to learn
• Ability to stay calm and considered under pressure

How to Apply

If you have the proven skills and experience to effectively carry out the Receptionist role at Cahill Animal Hospital, please Apply with your CV and Cover Letter in Word format. To be considered for the role you must outline in the cover letter the skills and experience you have that would make you an ideal candidate. Applications close on Friday 25th May at 8am, so please submit your CV and Cover Letter as soon as possible to Christine Hanning at Palmerston North Personnel.